First you need to sign up by downloading the Ruby Rewards App or at  https://www.rubytuesday.com/rewards/. Log into your account, dine at Ruby Tuesday or Order online at https://order.rubytuesday.com/. And then you can start racking up the Rubies!!

A free Dessert or Garden Bar add On but you’ve got to use it before it expires in 30 days.

Absolutely! Free Dessert. Drops 7 days before Birthday and expires 14 days after receipt. *An add-on Garden Bar is also available in place of the birthday dessert.

After eating at Ruby Tuesday, open the Ruby Rewards app, select ‘Earn’ and either scan your receipt bar code or enter in the barcode number. If you are on your desktop computer, log into your account at https://www.rubytuesday.com/rewards/rewards-login/, select ‘Earn’ and enter in your receipt barcode number, and select ‘Submit’.  Your Rubies will be deposited into your account. When you order online via your Ruby Rewards App or via https://order.rubytuesday.com/, Rubies are automatically deposited into your account. Redeem your Rubies for FREE FOOD!! And repeat!

Any food menu item you purchase when dining at Ruby Tuesday or ordering online at https://order.rubytuesday.com/.  You cannot earn Rubies on orders from 3^rd party delivery platforms, alcohol purchases, tax, service charges, tips, gratuity, or gift cards.

Open your Ruby Rewards App, your available offers will automatically populate. You can swipe up to refresh, find your intended offer and select ‘Redeem’. A notification will pop up to confirm that you’re ready to use this reward. Tap “Redeem Now” and give this code to your server or enter it online at https://order.rubytuesday.com/. From your desktop computer, log into your account at https://www.rubytuesday.com/rewards/rewards-login/ Select ‘Offers’, select the intended offer and select ‘Redeem’. When you redeem an offer, you have 6 hours to use it before it goes back into your account.

Open your Ruby Rewards App, find the item you want to redeem. Tap ‘Redeem’. A notification will pop up to confirm that you’re ready to redeem this item. Tap “Redeem Now” and give this code to your server or enter it online at https://order.rubytuesday.com/. From your desktop computer, log into your account at https://www.rubytuesday.com/rewards/rewards-login/ Select ‘Redeem Rubies’, click in the white area under ‘Select a Reward to Redeem’, this will populate all available items. Select the item you’d like to redeem and select ‘Redeem’. A notification will pop up to confirm your select, tap ‘Ok’. Your offer code will appear on the screen. You can share the code with your server when you dine at a Ruby Tuesday or use the code when you order online at https://order.rubytuesday.com/.

Open your Ruby Rewards App, some of your available offers will automatically populate. Also, tap ‘Redeem’ to view other offers. You can swipe up to refresh, find your intended offer and select ‘Redeem’. A notification will pop up to confirm that you’re ready to use this reward. Tap “Redeem Now” and give this code to your server or enter it online at https://order.rubytuesday.com/.  From your desktop computer, log into your account at https://www.rubytuesday.com/rewards/rewards-login/ Select ‘Offers’, select the intended offer and select ‘Redeem’. When you redeem an offer, you have 6 hours to use it before it goes back into your account.

If you receive email notifications, you can check your inbox or spam folder for an email from Ruby Tuesday with your coupon code. You can also log you’re your Ruby Rewards App, and from the ‘Rewards’ page, select the red bar at the bottom of the screen labeled “Active Redemption code”. This will bring up your coupon code and a countdown timer for when it will be deposited back into your account if not used.

Easy! Share your Ruby Rewards Invite code with your friends and you both will earn 150 bonus Rubies after they make their first purchase at Ruby Tuesday! To find your code, open the Ruby Rewards App, select ‘More’ at the bottom left side of the screen. Select ‘Invite’ at the top right part of the screen. Your unique invite code will appear. ‘Tap code to copy’ and paste it into a text, email or social media message. From your desktop computer, log into your account at https://www.rubytuesday.com/rewards/rewards-login/ Select ‘Invite Friends’ and your unique invite code will appear. Copy and paste into your email or a social media message.

If you signed up via Apple or Facebook, you will need to check the inbox and/or junk folder of the email associated with your Apple or Facebook account. If you have any issues, please reach out to RewardsFeedback@rubytuesday.com.

If you get a message with an email ending in .facebook.com or appleID.com, you will need to check the inbox and/or junk folder of the email associated with your Apple or Facebook account. If you have any issues, please reach out to RewardsFeedback@rubytuesday.com.

No. If the reward is not used, after 6 hours the offer will be deposited back into your account.

No. Rubies can only be earned on orders placed through https://order.rubytuesday.com/.

At this time, you cannot earn or redeem Rubies on alcohol or gift card purchases.

No. Ruby Rewards offers and promotions can only be used on https://order.rubytuesday.com/

If you make a purchase using a credit card, you may receive two receipts.  One that has your order details, amount, and your barcode, and one that is generated once you make a payment with your credit card that does not have the order details on it.  This second receipt will not have a barcode.  If this is the only receipt that you have, or for some reason the order detail receipt does not contain a barcode, you may send a picture of the receipt you have to RewardsFeedback@rubytuesday.com and we’ll assist in adding your Rubies to your account. Your receipt will not contain a barcode if you gave your information to your server or bartender and they added your order to your Ruby Rewards account during your transaction.

Rubies expire only if the member has not earned or redeemed Rubies within a 12 month period.  As long as the member is active in the program, their points will not expire.

Yes, in order to receive Rubies, remember to scan you receipt within 3 days of your visit.

If you make a purchase using a credit card, you may receive two receipts.  One that has your order details, amount, and your barcode, and one that is generated once you make a payment with your credit card that does not have the order details on it.  This second receipt will not have a barcode.  If this is the only receipt that you have, or for some reason the order detail receipt does not contain a barcode, you may send a picture of the receipt you have to RewardsFeedback@rubytuesday.com and we’ll assist in adding your Rubies to your account. Your receipt will not contain a barcode if you gave your information to your server or bartender and they added your order to your Ruby Rewards account during your transaction.

There is a 4-hour timeline between when you can Check in/scan your barcode scan. Please reach out to RewardsFeedback@rubytuesday.com with a picture or screenshot of your receipt and your phone number or email address attached to your Ruby Rewards account.

We can help! Reach out to  RewardsFeedback@rubytuesday.com with a picture or screenshot of your receipt and your phone number or email address attached to your Ruby Rewards account.

Open your Ruby Rewards app, Log out and then log back in. If already logged out, select Login. Select ‘Reset Password’ and put in your new password. From your desktop computer, open your web browser to https://www.rubytuesday.com/rewards/. Select Log in, select ‘Forgot Password’ and an email will be sent to your address with instructions on how to reset your password. Make sure to check your inbox and spam/junk folders.

If you signed up for Ruby Rewards using Facebook or your Apple ID, then your email is replaced with a Facebook or Apple generic email address.  Any emails sent to this generic address should end up at the email address linked to either your Facebook account or Apple ID.

You are the original Ruby Regular and you will still receive emails, news, and some coupons but will have to upgrade to Ruby Rewards to earn the new benefits.

We updated our birthday offer to a Free Dessert or Garden Bar Add on!  You should receive it 7 days before your birthday and make sure to use it before it expires 14 days after your birthdate.

Current SoConnected members will still receive coupons and offers as they normally do.

Only with Ruby Rewards can you earn free food based on what you spend at Ruby Tuesday. Ruby Rewards has MORE deals, MORE specials, Challenges, FREE Food by spending Rubies, and more!