RubyTuesday

GiveBack Program FAQ

Answers to frequently asked questions about our GiveBack Program

Click any question below to review its answer.

• How do I schedule a GiveBack event?

  Click on the “Giving Back” tab at the top of your screen and select “CLICK HERE” to book a GiveBack event with Ruby Tuesday.

  Did that answer your question? If not, please contact us.

• What documents are required to schedule a GiveBack event?

  If your organization is a not-for-profit 501(c)(3), you will need to provide a copy of the Federal issued letter from the IRS. If your organization does not have this documentation, or is a taxed organization, you will need to provide a W9 form.

  You can print a writeable W9 form at irs.gov

  Did that answer your question? If not, please contact us.

• How far in advance do I need to schedule my GiveBack event?

  Please plan your GiveBack event a minimum of 3 weeks in advance. Upon receipt of the application, Ruby Tuesday, Inc. requires 5 to 7 business days for processing. To ensure maximum results for your GiveBack event, we encourage organizations to handout their event-specific flyers two weeks leading up to the event.

  Did that answer your question? If not, please contact us.

• What is the maximum number of days I can schedule a GiveBack event?

  GiveBack events are limited to no more than three consecutive days at a time or 4 days out of a month. This will ensure availability for participation by other organizations and streamline your organization’s efforts to rally supporters to visit during the event period.

  Did that answer your question? If not, please contact us.

• Will other organizations be able to hold a GiveBack event on the same day as mine?

  No. Only one organization per day may hold a GiveBack event. The GiveBack Administrator at the restaurant will manage the schedule to ensure no double-booking.

  Did that answer your question? If not, please contact us.

• How do I get the word out about my GiveBack event?

  Ruby Tuesday will create an event-specific flyer for your event. This flyer will be emailed directly to you by the restaurant. Your organization is responsible for all print, email, and distribution-related procedures and expenses. Distribution of a minimum of 700 to 1,000 flyers per event is recommended and 10% - 15% return is expected. We recommend several channels of distribution, including: handing out printed flyers at group functions, emailing PDF copies to organization’s members and supporters, contacting local media outlets, and using communication via the organization’s social media channels (i.e. Facebook, Twitter, etc.)

  Did that answer your question? If not, please contact us.

• Am I allowed to hand out flyers at the door as people walk in?

  No. Organizations are not permitted to solicit supporters while on the restaurant’s premises.

  Did that answer your question? If not, please contact us.

• Can I use a coupon when participating in a GiveBack event?

  No coupons, discounts (Military, Team Member, etc.), Manager Meals, Meal Cards, or Gift Cards sales are valid with the GiveBack event.

  Did that answer your question? If not, please contact us.

• May I order RubyTueGo (To Go) and it count toward an organization’s GiveBack total?

  Yes, if the GiveBack event is being held on the day you place your order. Please present the event-specific flyer to your server when issuing payment.

  Did that answer your question? If not, please contact us.

• How much of the sales will be donated back to the organization?

  20% of the net sales from guests that bring in a GiveBack event-specific flyer will be donated back to the organization.

  Did that answer your question? If not, please contact us.

• How long does it take for organizations to receive the donation from a GiveBack event?

  GiveBack donations take approximately 45 days after the last day scheduled for your individual event.

  Did that answer your question? If not, please contact us.